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First Cross-Strait Cooperation call centre settles in Xiamen

Updated: 05 Jul 2010
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On 2nd July 2010, Shuo-tai Business Technology Co., Ltd, the operator of the first cross-Strait Call centre as well as Chunghwa Telecom's first investment company in mainland China, opened in Xiamen Software Park.

 

Shuo-tai Xiamen is a joint venture established by Chunghwa Telecom Group and Xiamen Port Holding Group. It's also the first cross-strait cooperation call centre operator. Chunghwa Telecom is Taiwan's largest telecommunications operator and Xiamen Port Holding Group is a leading enterprise in Fujian, and one of ten state-owned enterprise groups.

 

The powerful combination has brought about the first call service outsourcing platform in Haixi Economic Zone (the west side of the Taiwan Straits). Shuo-tai will primarily serve Taiwan-funded enterprises, mainland enterprises and government departments, providing three major products including service outsourcing, call center platform rental business and call center establishment.

 

Mr. Zhang Xiaodong, general manager of Chunghwa Telecom, said that Shuo-tai will aim to bring Taiwan's intelligent energy-saving services (IEN), automotive electronics (ITS), switching system (PBX) and other services into the mainland. 

 

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Translated by WOXnews.com

 

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Comments Area ( Total Comments: 1 )
yazminbarajas Commented on 22 Nov 2017
Well this kind of joint venture will really help a lot to their economy especially with regards to Call Centre industry. The call centre or contact centre industry is now massive and a very competitive business today and many investors believes that this kind of business will help them gain more success and return of investments. Bringing this new project will also benefit a lot and will open new opportunities and careers to people of Xiamen. Learn more about call center here, Offshore Business Processing Contact Centre Solutions.