Intelligent robots help clearance services at Xiamen airport

Updated: 01 Sep 2017
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Xiamen Customs has introduced three intelligent robots to the Xiamen Gaoqi International Airport to help passengers with customs clearance services.

The robots are designed using big data, intelligent voice interaction, facial recognition, and other artificial intelligence technologies. They can move around the airport and provide services including customs clearance consulting and flight information queries.

So far, no English-speaking service is available from these robots.
The robots can answer passengers' questions via intelligent voice system (screenshots from

According to Xiamen Customs, the robots were custom-made for customs clearance services, and more technologies and devices will be developed to complete their functions.
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